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Lean six sigma pocket toolbox : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity

by George, Michael L | Rowlands, David | Price, Mark | Maxey, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2005Availability: Items available for loan: IIMJ LibraryCall number: 658.562 GEO (1).

2.
Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions

by George, Michael L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw Hill 2003Availability: Items available for loan: IIMJ LibraryCall number: 658.562 GEO (1).

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