TY  - BOOK
AU  - Galitsky, Boris
TI  - Artificial intelligence for customer relationship management : : keeping customers informed
SN  - 9783030521660
U1  - 005.437 
PY  - 2020///
CY  - Switzerland
PB  - Springer
KW  - User interfaces (Computer systems)
KW  - Artificial intelligence
KW  - Computer simulation
ER  -