Mountain View

Crisis as opportunity

Material type: TextTextSeries: The Lessons Learned SeriesPublication details: Boston Harvard Business Press 2009Description: 94pISBN: 9781422139806Subject(s): Success in business | Entrepreneurship | Financial crisesDDC classification: 658.4012 Summary:
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Non-fiction 658.4012 CRI (Browse shelf (Opens below)) Available 60
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Table of Contents:-

1. Never waste a good crisis
2. Be alert to new opportunities
3. A counterintuitive downturn strategy
4. Playing a poor hand well
5. Customer dissatisfaction is a great opportunity
6. Embracing conflict
7. Change is good
8. Leadership is not a popularity contest
9. Having the courage of your convictions
10. The counterintuitive strategy
11. Creating a common language for a new course of action
12. Finding solutions for a successful turnaround
13. Being honest prevents failure and amplifies opportunity
14. Involving customers in the change process

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