Table of Contents

Preface
1. Communicating in the VUCA World
2. All Ears
3. You are Always Communicating
4. Wielding the Pen
5. In Good Voice
6. Connecting across Cultures
7. The Creative and Persuasive Spark
8. Social Media Web and the AI Block
9. The Four Mantras
10. Bibliography

Impactful Communication: Communicate to Conquer is an all-inclusive resource package based on the author’s first-hand experience in the field of communication. In today’s world of artificial intelligence and social media where organizations demand sharp communication skills, the book carries tools to effectively deal with the conventional and nonconventional aspects of verbal and nonverbal communication in varied situations and with different stakeholders. It discusses the art of communication by evaluating its barriers and the 7 vital Cs of communication. While highlighting the importance of listening, the book explores the challenges of communication in the era of artificial intelligence and shares insights into maintaining the personal touch of communication in a highly non-personalized world. Impactful Communication is a user-friendly guide with numerous enlightening illustrations for new professionals and managers entering the corporate world.